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HOW LONG SHOULD WE WAIT TO HAVE OUR CARPETS CLEANED?

Imagine, you have a newborn baby, a roaming toddler with a sippy cup full of red Kool-Aid, or you're an allergy sufferer, or perhaps you're the proud owner of a new puppy or kitten, or maybe you've just given up trying to get your children to take their shoes off at the door. You can see that each situation is very unique. Each one of you could require a different answer to this question; however, most carpeting manufacturers recommend a professional cleaning every 6 to 24 months.

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WHAT ARE THOSE UGLY BLACK LINES AROUND THE BASEBOARDS AND UNDER DOORWAYS?

If you have light colored carpet, you may have experienced these dark lines that appear on the carpet. This soiling is called filtration soiling because it comes from air passing through the carpet as it is attempting to get through the crack between the carpet and the baseboard or under a closed door. As the air passes through the edge of the carpet pile, this microscopic soiling is deposited there (hence the term filtration soiling). This occurs over a significant period of time and is not noticed until a build-up has occurred.

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HOW LONG DOES THE CARPET TAKE TO DRY?

​The normal drying time is anywhere from 6 to 12 hours. The carpet will only be damp to the touch. Depending on weather conditions, room temperature, air flow, and overall conditions this time can vary.

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I'VE HEARD IT'S BEST TO PUT OFF HAVING OUR CARPET CLEANED AS LONG AS POSSIBLE.  IS THIS TRUE?

No. In fact, many of the major carpet mills today recommend professional cleaning at least once per year. The build up of soil in your carpet in combination with foot traffic creates abrasion that breaks down your carpet’s fibers. The higher the traffic in a given area, the more often the carpet will need cleaning.

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DOES YOUR CLEANING PROCESS SOAK THE BACKING OF THE CARPET?

No, although our process rinses the carpet deep down, moisture does not penetrate the backing of the carpet. With our powerful truck-mounted equipment and our double extraction, your carpet is thoroughly cleaned and rinsed, but left only damp to the touch. 

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WHAT TYPE OF VACUUM DO YOU RECOMMEND?

We recommend a vacuum that is certified by the Carpet and Rug Institute.  For carpet and area rugs we recommend Miele.  We do not recommend Oreck or Dyson.