"I wanted to share with you my complete satisfaction with your company. Over the past 4 years I have been the Manager of Room and Board Home Furnishings at South Coast Plaza. In those years, I have been resourcing many partners to help keep the aesthetic of my environment to the highest level. Until meeting you and having your company assist in cleaning our wool carpets I was not satisfied with my results. Your team members and you have a solid commitment to getting it right the first time and with a level of professionalism that is in line with my personal philosophies as a business leader.
Ken I would like to thank you for your ongoing commitment to excellence in a professional manner. I have been very pleased with the level of service from everyone that you employ."
Jasen of Costa Mesa
"Just a note to say what a good job the "boys" did on cleaning our carpets. They were courteous, efficient, helpful (in putting the furniture back) and professional. I would certainly use your services again.
P.S. I know when I was working we always heard from the complainers but seldom from the happy customers. So, I want you to know I'm a happy customer."
Maureen of San Clemente
"THANK YOU for coming to my home to save my water-logged rug! I appreciate all the work you have done to salvage my rug. Thank you again."
Mary Kay Wise of Dana Point
"I just wanted to give cheers to the Beacon Carpet Cleaning company. No matter what I did I could not make my tile look really clean. Ken told me they had a cleaning technique that would make it look almost like new tile. I wasn’t really sure but decided to let them try. I was shocked to see that my tile actually looked better than when it was first installed. It didn’t seem possible but needless to say I am very very happy."
Doris of Mission Viejo
"This is just a note to thank you for your persistence in stain resistance. We called upon the Beacon Carpet Cleaning crew for our first and second carpet cleanings. They were courteous and efficient, and the carpets looked like new. Shortly after the second cleaning came the disaster … a red wine spill. The stains did not come out on the first try, but the men of Beacon did not give up. They followed a series of steps to remove the red … but in a very gradual way to avoid damaging the carpet. We are recommending Beacon Carpet Cleaning to our friends and neighbors. Special thanks for saving our day and our carpet."
Pat and Vicki of Ladera Ranch
"Friends recommended that I call Beacon Carpet Cleaning after years of disappointing cleaning results for our 11-year old carpets. Usually within a month of the cleaning, all of the dirty spots in high traffic areas would return. We were desperate and if cleaning the carpets didn't work well this year, we were prepared to replace our eggshell colored berber carpeting. You came to our home at my request prior to cleaning the carpets, since I wanted to get a straight answer about whether our carpets could be rescued. You gave me some advice on retaining the cleaned look as well as protecting the carpets using the scotchgard processNeedless to say we went ahead with having Beacon clean the carpets. The work crew was efficient and professional, and the results were fantastic! It's been over three months since the carpets were cleaned and they still look as good as the day they were cleaned.
Thanks to our friends recommendation and to Beacon Carpet Cleaning for a miraculous salvation!"
Jeri of Coto de Caza
"I want you to know that I was very pleased with the job your people did in cleaning the tile on my patio. They are neat, clean and efficient. My patio looks very nice now."
Walter of Laguna Niguel
"Thank you very much for the beautiful and very professional carpet cleaning job you did for our office. We were very pleased with the results and the quality of service. We will look forward to calling on your company in the future when we next require this type of service."
Sheets & Paquette – Dental Practice
"Thank you! More than words can say. You were so prompt, and the two young men were so helpful and thoughtful. They told me they couldn’t guarantee the spot would come out, but they thought they could do it. And they did!!"
Barbara of Laguna Hills
"Just a quick note to let you know that we were extremely pleased with the service we received. We will definitely recommend your service to our friends. Thank you."
Cindy of Foothill Ranch
"I wanted to write and let you know how happy I am (and always have been) with your work. I’ve had my carpets cleaned several times by you. My carpets were really dirty this last time and they turned out beautifully clean! Looked brand new! I have white carpet. Your crew was professional, worked efficiently, and did such a great job. I thank you so much!"
Nicki of Rancho Santa Margarita
"Your crew was great … courteous, clean and hard working. You and your company lived up to the promise you gave me to do a good job! You will get my future business and my recommendations to friends."
Maury of Lake Forest
"I’d like to thank you for the wonderful job you did on the carpet. I consider you like family as I only used your carpet service since I have lived in this house and will do so as long as I live."
Blanche of Mission Viejo
"Thank you so much for doing such a lovely job on my carpets. I liked the efficient way it was done."
Judith of Laguna Niguel
