Beacon Helps You Understand How To Select A Professional Carpet Cleaning Company

How To Select a Professional Cleaning Company

Do They Have Good References?
Unfortunately the cleaning industry is filled with uninformed, uneducated, and unethical companies. Beacon Carpet Cleaning, Inc. enjoys one of the best reputations around and has been servicing South Orange County for 20 years. The area's Finest Floor Covering Experts, Interior Designers and Realtors refer our services. Our reputation ensures that you can trust our company to provide you with the best service experience ever. For additional security, check us out with the Better Business Bureau. We have an AAA rating.

What Kind of Experience Do They Have?
Beacon Carpet Cleaning, Inc. has been caring for the finest floors and fabrics since 1988. Our staff has over 53 years of on-site leaning experience and is familiar with all types of fibers and soiling conditions. We are experienced in all methods of carpet cleaning, area rug cleaning, hard surface cleaning, and upholstery cleaning. Beacon Carpet Cleaning, Inc. is known for being able to solve cleaning related problems that no one else can. This insures that whatever your situation is, we are probably familiar with it.

Are They Well Educated In Their Field?
Beacon Carpet Cleaning, Inc. is committed to the highest order of education and training. Our company is involved in a number of educational processes. Each staff member is thoroughly trained and certified, that's minimum standard. We are certified by the IICRC (Institute of Inspection Cleaning and Restoration Certification) which is the most recognized body of certification for carpet and upholstery cleaners. Never use a firm that isn't. We hold multiple IICRC aster and Journeymen Cleaning technician designations, the highest available. We attend the highest quality seminars around the country. This insures that you will get the latest cleaning technology applied to your job.

Which Solutions and System Do They Use?
The cleaning solutions and equipment a cleaning firm uses are very important. Many companies use outdated and/or ineffective cleaning solutions and/or equipment. Beacon Carpet Cleaning, Inc. insists on the highest quality, most advanced, state-of-the-art equipment and cleaning solutions on the market today. The cleaning solutions and equipment that Beacon Carpet Cleaning, Inc. uses has been certified by the Carpet and Rug Institute (CRI) using independent NASA based testing procedures. The systems we use will get maximum soil removal and maximum spot removal without over wetting your floor or fabric and without leaving a sticky residue behind

Do They Understand Customer Service?
Our mission is to provide you with the most outstanding service experience ever. We are committed to showing up on time and communicating with you throughout the service experience. Beacon Carpet Cleaning, Inc. is a company passionate about establishing long-term relationships with our customers, associates, and vendors. We will accomplish this through the highest level of integrity, education, communication and industry expertise. Our goal is to exceed the IICRC standards and to provide our customers with a healthy environment and aesthetics that they can be proud of.

Do You Get What You Pay For?
Never select a cleaning firm based on price alone. A low priced service could actually damage your floor or fabric, costing you more in the long run. Beacon Carpet Cleaning, Inc. charges more than some companies, but you get what you pay for. It's impossible for a company to provide the best service experience if they can't afford to invest in the best employees, education and equipment.

Do They Use Top Quality Products?
Many cleaners try to make up their deficits by using poor quality products. Discount products tend to leave sticky residues behind and can sometimes discolor your carpets, area rugs, hard surfaces and/or upholstered fabrics. Beacon Carpet Cleaning, Inc. utilizes top-quality products in order to provide you with cleaner carpets, area rugs, hard surfaces and/or upholstered fabrics.

Do They Guarantee Their Work?
Our guarantee to you is that if you are not completely satisfied with the service experience you receive from our company, we will rush back to your location at no charge and no obligation to remedy the situation. If you are still unimpressed, we will offer you a complete refund.

Do They Have A Referral Program?
For each new customer you refer to Beacon Carpet Cleaning, Inc., we will send you a 10% referral commission. A certificate for 10% will be mailed to you when the referred customer pays the invoice. The referral commission is paid on the first new job. Repeat business does not qualify for the commission. You may then either use the certificate toward services or cash. Remember, we guarantee our work, so don't hesitate to refer someone to us.